Augmented Reality Eyewear Streamlines Business Operations
Augmented reality (AR) eyewear overlays digital information on top of a real-world image. This technology is used to enhance and improve many aspects of life including business.
AR glasses are also a great way to help employees learn new skills without them having to pull out their phone. This can increase productivity, streamline operations, enhance customer service and more.
How AR Eyeglasses Can Help Your Business
Augmented reality (AR) is a technology that adds digital overlays to real-world environments. This technology can be used in a variety of ways, including to help customers try products before buying them and to enhance employee training.
AR smart glasses are devices that allow users to experience augmented reality visuals without reaching for their phone or computer. These glasses are available in a wide range of shapes and sizes and come with a variety of features.
Businesses use AR smart glasses to streamline their operations and make their workers more efficient. For example, companies use AR smart glasses to help dispatched field engineers access real-time remote assistance from experts or vendors in another location.
In logistics and warehousing, AR glasses can help employees identify items that need to be picked up and shipped. This helps them save time and money by reducing the number of manual logistics processes they have to perform.
The same technology can also be used to improve customer service. For example, if a customer wants to know whether the product they ordered will fit their face, an AR system can show them a virtual model of the item so they can see how it looks on them.
Using AR smart glasses is a great way to improve customer service and streamline business operations. It can help ar eyewear you provide faster service, improve employee training, and increase productivity.
1. Streamline Your Operations
Augmented reality (AR) is helping to streamline a range of business operations. Whether you’re a retailer trying to improve your customer experience, a manufacturing firm looking to save time and money or a logistics company aiming to deliver cargo on-time, AR eyewear can help you out.
One of the most popular uses for AR glasses is e-commerce, particularly in brick-and-mortar stores. Using AR, customers can preview a product’s look before they make the purchase. For example, Sephora offers an augmented reality makeup try-on experience.
Another way that AR is proving its mettle in the world of e-commerce is through location-aware augmented reality. This technology, which is being touted by companies like Vuzix Blade, can provide retailers with location-aware information, data collection and support for remote audio and video communication.
Finally, AR can also be used to display important operational details, such as real-time inventory and asset tracking. These details can be useful for everything from planning a workday to determining the best route to cut travel time or providing technicians with relevant assembly instructions.
While AR is not going to revolutionize the world of manufacturing, it can improve quality control and maintenance processes, reduce costs associated with employee training and management, and facilitate remote assistance if needed. Taking advantage of these technological advances will not only pay for itself in the short term, it can set you up for success as newer technologies emerge.
2. Improve Customer Service
A recent Forrester report found that augmented reality glasses are one of the best ways to help customer service representatives perform their jobs more efficiently. By superimposing information like FAQs and product manuals onto their field of vision, customer service representatives can more easily answer questions and resolve problems without requiring the help of a human.
This is especially true for those agents whose jobs involve helping customers navigate their way around a complex online shopping experience. AR headsets with the ability to superimpose interactive graphics and 3D animations can give these workers the tools they need to provide excellent customer service, according to the report.
The biggest advantage of this technology is that it enables customer support representatives to access all of their important tools with the click of a button. This can save them time and frustration when dealing with a customer, resulting in more satisfied customers.
Other features to look for when choosing an AR eyewear accessory include UV protection, anti-glare, and a fancy ring-shaped LED light on the frame. While the aforementioned LED light may sound gimmicky, it’s actually the first commercially available lighting solution for sunglasses and other wearables that uses a combination of light-reflecting materials to create a beam that’s not only brighter, but also softer. This helps to reduce eye strain and fatigue, which are two common effects of too much exposure to blue light from digital devices and screens.
3. Enhance Employee Training
Using AR glasses to train employees can be an excellent way to improve their performance. In addition to saving time and money, it can also be more engaging than traditional training methods.
For example, if you have to train employees on the operation of a complex machine, you can use AR to help them operate it without risking damage or injury. The AR device will scan the machine and open it up in a virtual world so that your employees can understand its functioning and its different parts with more clarity.
In addition to boosting employee engagement, AR can also increase productivity and efficiency by allowing frontline workers to complete new procedures faster. For example, ar eyewear maintenance specialists can repair high-voltage equipment more efficiently by receiving real-time instructions and tips from an augmented reality headset.
Another benefit of AR is that it can reduce the need to hire additional experts to assist with a complicated task. This allows a company to get the most out of their existing workforce by sharing and distributing skills across locations rather than sending more senior technicians on-site for a problem that can be handled by less experienced staff.
Lastly, AR can help train workers in quality assessment by allowing them to view a product in more detail than they would with traditional guidebooks or manuals. This will help them gauge the quality of the products and make well-informed decisions based on their findings.
4. Increase Productivity
AR smart glasses boost employee productivity by delivering digitized, context-based information to workers in real-time. This is especially useful for employees who work in a variety of environments or with different types of equipment, such as in manufacturing or a warehouse.
In addition to providing more efficient ways for workers to carry out tasks, AR eyewear can also help them avoid injuries by displaying punctual safety instructions. This can reduce the risk of amputations or other workplace injuries in hazardous or dangerous situations.
For example, an R&D team working on a new product can overlay 3D models over the actual object in question, enabling them to inspect a part from all sides and at full scale. This eliminates the need to create multiple physical models and reduces errors and miscalculations in the process.
Similarly, in the field, a technician can use AR eyewear to fix problems remotely without having to travel from one place to another. This not only helps the technician to get things done more efficiently, it can also save money on travel and hotel costs.
While AR technology is still in its early stages, it has already proven to be effective in a wide range of industries. Companies that have used the technology report an average productivity increase of 32%. This could make it possible for businesses to stay competitive and ensure that their operations run smoothly.
5. Make Your Employees More Productive
Aside from helping your employees work more efficiently, AR eyewear can also enhance their well-being. Specifically, the augmented reality technology behind smart glasses allows for hands-free communication and interaction with other employees while on the job. This type of communication enables efficient feedback and troubleshooting.
As the name implies, this augmented reality technology uses a virtual 3D display to overlay computer-generated information onto a worker’s real-world view. This displays relevant content in the best possible way and makes it more convenient to work hands-free.
This can lead to improved productivity and higher levels of customer satisfaction. For example, when a technician can see exactly what they are working with, they are more likely to take the time to properly inspect the product to ensure that it is in good working order.
In terms of safety, AR glasses have the capabilities to display step-by-step instructions that can increase workers’ awareness and reduce their chances of injury. These instructions are especially useful when working in extreme conditions.
One company is taking this augmented reality technology to the next level by creating a contact lens and glasses system that combines the AR glasses with an eye-catching display. In fact, this is the world’s first commercially available smart glasses system. The glasses are paired with a high-tech contact lens to display computer-generated images of real-world objects. The glasses are also capable of displaying information in an impressive 360-degree range of view.
